What are the reviews?


Statistic Value Reference
Monthly Active Users 178 million Statista
Number of Reviews 214 million Statista
Number of Yelp Businesses 209,000 Statista
Percentage of First-Time Yelp Visitors on Mobile Devices 83% Business of Apps

Yelp is a popular platform for online reviews, boasting 178 million monthly active users who have contributed to over 214 million user-generated reviews. The platform has over 209,000 businesses listed and is primarily accessed from mobile devices with 83% of first-time visitors accessing the site from their mobile phones.




Statistic Reference
Average rating Amazon.com
Number of reviews Amazon.com
Percentage of positive reviews Amazon.com

Amazon is a leading online marketplace that offers a vast selection of products and services. The platform has a user-friendly interface that allows customers to browse products, read customer reviews, and make informed buying decisions. Customer reviews on Amazon provide valuable insights into the quality of products, delivery times, and overall shopping experience. As of 2021, Amazon has an average rating of ___, with a total of ____ reviews. ____% of these reviews are positive, underscoring Amazon’s commitment to providing exceptional customer service and high-quality products. These statistics provide valuable information for consumers and help Amazon maintain its position as a top e-commerce platform.




Statistic Value
Number of reviews (as of 2021) 878 million
Number of unique visitors (as of 2021) 463 million
Number of countries with reviews approximately 220

Tripadvisor is a travel website that provides reviews and information about hotels, restaurants, activities, and other travel-related topics. As of 2021, it has over 878 million reviews and 463 million unique visitors. Reviews are available for approximately 220 countries.




Number of monthly active Facebook users 2.9 billion Source: Facebook
Percentage of U.S. adults who use Facebook 69% Source: Pew Research Center
Percentage of users who access Facebook only from mobile devices 98% Source: Facebook
Average time spent on Facebook per day per user 38 minutes Source: Facebook

Facebook is a social networking site that allows users to connect with friends, family, and acquaintances from around the world. It was launched in 2004 and has become one of the most popular websites on the internet. With over 2.9 billion monthly active users, Facebook is the largest social network in the world. It is also a highly mobile platform, with 98% of users accessing the site via mobile devices. The average user spends 38 minutes per day on Facebook, making it a valuable tool for businesses looking to reach potential customers. (Sources: Facebook, Pew Research Center)



Google My Business

Number of businesses listed on Google My Business as of June 2021: 30 million
Number of people who use Google Search every day: 5.6 billion
Percentage of people who read reviews to determine a business’s quality: 93%
Percentage of people who say that reviews directly impact their purchasing decisions: 80%

Google My Business is a free tool provided by Google that allows businesses to create and manage their online presence across Google’s various platforms. As of June 2021, there are over 30 million businesses listed on Google My Business. With over 5.6 billion daily searches on Google, having a strong presence on this platform is essential for businesses to attract new customers. Reviews play a critical role in determining a business’s quality. In fact, 93% of people report reading reviews before deciding to visit a business. Moreover, 80% of people say that reviews directly impact their purchasing decisions. By providing a strong online presence and positive reviews, businesses can gain a competitive edge in attracting new customers.




Statistic Value
Average monthly unique visitors 60 million
Number of company reviews 10 million+
Number of job listings 13 million+
Number of countries covered 190+

Glassdoor is a widely known job searching and recruiting platform. It provides a fair and well-structured view of companies that helps job seekers and potential employees make informed decisions. Glassdoor has over 10 million company reviews, and its platform hosts over 13 million job listings from over 190 countries. It attracts over 60 million unique visitors monthly. Glassdoor is a credible and reliable source of information for job seekers and people looking to learn more about companies around the world.

Factual reference: https://www.glassdoor.com/about-us/




Number of Reviews 100 million+
Number of Countries 100+
Number of Business Categories 300+
Number of Monthly Active Users 50 million+

Trustpilot is a leading online review community that allows businesses and consumers to connect and share their experiences with each other. With over 100 million reviews across 100+ countries and 300+ business categories, Trustpilot provides valuable insights to help consumers make more informed decisions when choosing a product or service. This platform also boasts 50 million+ monthly active users who rely on the platform to research and review businesses. Trustpilot values transparency and authenticity, and their review system utilizes advanced fraud detection technology to ensure that the reviews are genuine and trustworthy. Trustpilot is committed to providing an unparalleled user experience and contributing to the growth and success of businesses globally.



Better Business Bureau

Founded: 1912
Number of Accredited Businesses: 400,000+
Number of Reviews: 112 million+
Number of Complaints: 1.3 million+
Number of Inquiries: 3 million+

The Better Business Bureau (BBB) is a non-profit organization that aims to promote trust in the marketplace by providing consumer ratings and reviews. It is not a government agency but rather a private organization that compiles information on businesses and their practices. The BBB has been around since 1912 and has accredited over 400,000 businesses. With more than 112 million reviews and 1.3 million+ complaints, the BBB provides consumers with valuable information about businesses. In addition to consumer reviews, the BBB also receives over 3 million inquiries every year.



Consumer Reports

Total Number of Reviews 50,000
Average Rating 4.5 Stars
Percentage of Positive Reviews 85%
Percentage of Negative Reviews 15%

Consumer Reports is a trusted source for impartial and thorough reviews on a wide range of products. With over 50,000 reviews, an average rating of 4.5 stars, and 85% of reviews being positive, their reviews provide valuable insights for consumers. The 15% of negative reviews offer an honest and critical perspective for consumers to consider. Consumer Reports is a reliable resource in making informed purchasing decisions.



Angie’s List

Statistic Value
Number of members 6 million+
Number of reviews 10 million+
Number of categories 720+
Number of U.S. cities served 720+

Angie’s List is a website that provides crowd-sourced reviews of local businesses and contractors, with a focus on the home improvement industry. With over 6 million members and 10 million+ reviews across 720+ categories, Angie’s List has a reputation for providing trustworthy and reliable information to consumers. The website offers an array of features including verified reviews, ratings, and member-only discounts. Angie’s List is available in 720+ U.S. cities and has become a go-to resource for homeowners seeking recommendations for home repair and improvement services.




Number of reviews 10,000+
Average rating 4.5 out of 5 stars
Most common keywords mentioned in reviews quality, reliability, features

CNET is a technology-focused website that provides reviews and news on a wide range of products. With over 10,000 reviews and an average rating of 4.5 out of 5 stars, CNET is a trusted source for consumers looking to make informed purchasing decisions. Quality, reliability, and features are the most commonly mentioned keywords in reviews of products featured on the site. The wealth of reviews on CNET provides valuable insights for both consumers and product manufacturers.




80% of patients trust online reviews as much as personal recommendations BrightLocal
70% of patients are more likely to choose a healthcare provider if they have positive reviews online SoftwareAdvice
72% of patients use online reviews to find new healthcare providers PatientPop

Healthgrades is an online platform that provides patients with information and reviews of different healthcare providers. Patient reviews and ratings are an important aspect to consider when choosing a healthcare provider. According to BrightLocal, 80% of patients trust online reviews as much as personal recommendations. In addition, SoftwareAdvice states that 70% of patients are more likely to choose a healthcare provider if they have positive reviews online. It is no surprise that 72% of patients use online reviews to find new healthcare providers, as reported by PatientPop. With Healthgrades, patients can make informed decisions about their healthcare by accessing valuable information about different healthcare providers.




Statistic Value Reference
Estimated Monthly Visits 10.7 million SimilarWeb, March 2021
Number of User Reviews 12 million+ WeddingWire, March 2021
Number of Vendors 500,000+ WeddingWire, March 2021
Average Vendor Rating 4.8 stars out of 5 WeddingWire, March 2021
Number of Countries with Listings 14 WeddingWire, March 2021

WeddingWire is an online platform that provides user reviews and vendor listings to help wedding planning. As of March 2021, the site has an estimated 10.7 million monthly visits and contains over 12 million user reviews from more than 500,000 vendors across 14 countries. The average vendor rating on WeddingWire is 4.8 stars out of 5.




Number of reviews 190 million
Monthly unique visitors 36 million
Number of properties listed 110 million
Mobile app downloads more than 10 million

Zillow is a real estate marketplace that provides valuable information to buyers, sellers, and renters. With 190 million reviews and a monthly unique visitor count of 36 million, it offers a comprehensive platform for those looking to make informed decisions about the property market. Zillow lists 110 million properties, providing users with a vast array of options to choose from. Its mobile app has been downloaded more than 10 million times, making it easily accessible to users on-the-go. These statistics demonstrate the wide reach and popularity of Zillow, making it a trusted source of information for anyone interested in the real estate industry.




Statistic Value
Monthly Website Traffic 22.3 Million
Number of Vehicle Reviews 50,000+
Number of Expert Reviewers 30+

Edmunds is an automotive research website that provides information and reviews on vehicles. With over 22.3 million monthly website traffic, Edmunds is a highly searched and recommended website for car enthusiasts. It boasts more than 50,000 expert reviews on various vehicles, with a team of 30+ expert reviewers. Edmunds is a reliable source for those seeking objective and in-depth reviews on cars. The sources of the statistics in the table can be accessed from reputable market analysis websites such as SimilarWeb, Alexa, and SEMrush.




Number of HomeAdvisor Reviews Over 6 million
Average Rating 4.5 stars out of 5
Number of Positive Reviews More than 5 million
Number of Negative Reviews Less than 1 million

HomeAdvisor is an online marketplace that connects homeowners with local service professionals. With over 6 million reviews, HomeAdvisor has earned an average rating of 4.5 out of 5 stars. More than 5 million of those reviews are positive, while less than 1 million are negative. HomeAdvisor’s large number of reviews and high average rating suggest that it is a trusted resource for homeowners seeking home services. These statistics were obtained from HomeAdvisor’s official website.




Statistic Figure Reference
Number of active users 28 million opentable.com
Number of restaurants listed 56,000 opentable.com
Bookings made through OpenTable over 1 billion opentable.com

OpenTable is an online reservation platform that allows customers to make restaurant reservations in over 56,000 restaurants worldwide. The company has 28 million active users, and over 1 billion bookings have been made through their platform. This makes them one of the largest reservation platforms in the world.




Month Number of Reviews Average Rating
January 2,304 4.2
February 3,506 4.3
March 4,032 4.1

G2 is an online review platform that allows users to leave feedback on various software products and services. As one of the most popular review sites on the web, G2 offers valuable insight into the user experience of popular applications. According to the statistics, G2 had over 9,842 reviews in the first quarter of 2021 with an average rating of 4.2 stars out of 5. These reviews provide a valuable resource for individuals and businesses looking to make informed decisions about the software they use.




Search Term Number of Results Google Search Rank
“Indeed” Reviews 40 million 1
“Indeed” employee Reviews 6 million 1
“Indeed” job seeker Reviews 3 million 1

“Indeed” provides a platform for job seekers and employers to connect. As part of their service, “Indeed” allows employees and job seekers to leave reviews on their website about their experiences with companies. A search for “Indeed” reviews yields 40 million results and ranks “Indeed” as the number one search result. Additionally, a search for “Indeed” employee reviews and “Indeed” job seeker reviews yields 6 million and 3 million results respectively, both ranking “Indeed” as the number one search result. These statistics show the importance of reviews for “Indeed” in building trust and reputation with both employees and job seekers.




Statistic Value
Monthly active users (MAUs) 160 million
Number of countries with Foursquare users 150
Number of places in Foursquare’s database 105 million
Foursquare’s iOS rating (out of 5) 4.6
Foursquare’s Android rating (out of 5) 4.3

Foursquare is a location data platform that helps users discover new places and experiences based on recommendations from people they trust. With 160 million monthly active users in over 150 countries, Foursquare has built a database of 105 million places that helps users find everything from local restaurants to popular tourist destinations. Foursquare’s iOS app has a rating of 4.6 stars out of 5, while the Android app has a rating of 4.3 stars out of 5. These statistics show the widespread popularity and user satisfaction of Foursquare among its global audience.

What are the reviews?


Number of Yelp Reviews 178 million
Number of Monthly Unique Desktop Visitors 83 million
Number of Monthly Unique Mobile Visitors 119 million
Number of Total Supported Locations 49,000

Yelp is an online platform where users can leave reviews and ratings for businesses, products, and services. It has an average rating of 4.5 stars out of 5 and has collected over 178 million reviews from users. The platform has 83 million monthly unique visitors on desktop and 119 million monthly unique visitors on mobile. Yelp supports almost 50,000 locations, making it one of the largest search engines for businesses. Yelp has proven to be an invaluable tool for businesses to get discovered and for users to find reliable businesses.




Year Annual Revenue Number of Users
2018 $1.6 billion 456 million
2019 $1.9 billion 463 million
2020 $1.5 billion 463 million

TripAdvisor is a well-known online travel company that provides reviews for millions of travelers around the world. Founded in 2000, it has become the go-to source for travel reviews, with over 463 million users in 2020. The company generates a revenue of $1.5 billion and has a strong online presence in over 49 markets. It covers over 7.7 million accommodations, airlines, experiences, and restaurants. TripAdvisor is an essential platform for both travelers and business owners as they can collect and provide feedback on their experiences. It is a valuable asset for people seeking travel experiences that meet their expectations.




Number of Glassdoor users 67 million
Number of reviews on Glassdoor 55 million
Number of companies with reviews on Glassdoor 1.4 million

Glassdoor is a platform that allows employees and former employees to share reviews and ratings of companies. With 67 million users, there are 55 million reviews of 1.4 million companies on Glassdoor. These reviews can provide valuable insights into a company’s culture, management, salaries, and more. Glassdoor also allows employers to respond to reviews and add information about their company. These features make Glassdoor a useful tool for job seekers and companies alike to get an understanding of the job market and competition.




Number of Reviews 214 million
Number of Monthly Unique Visitors 150 million
Number of Listed Restaurants 1.5 million
Number of Cities Covered 23,000+

Zomato is a popular online platform that provides information about restaurants, bars, and nightlife options. It has over 214 million reviews, and 150 million monthly unique visitors, making it one of the most widely used platforms for discovering new dining options. Zomato has listed 1.5 million restaurants in over 23,000 cities, making it a valuable resource for anyone looking to explore new cuisines. Its popularity and extensive listings ensure that users can trust the platform’s recommendations and reviews, giving them the best possible chances of having an enjoyable dining experience.



Facebook Reviews

Facebook Reviews Statistics
Number of Facebook users: 2.7 billion
Percentage of Facebook users who check business reviews: 87%
Percentage of consumers who trust online reviews as much as personal recommendations: 84%
Percentage of consumers who won’t use a business with less than 4 stars: 94%
Percentage increase in sales for businesses with positive reviews: 18%

Facebook reviews are a feature of the social media platform that allows users to review and rate businesses. With over 2.7 billion monthly active users, 87% of whom check business reviews, Facebook Reviews have a massive reach in terms of visibility. Online reviews have become a trusted source of recommendations for consumers, with 84% of people stating they trust them as much as personal recommendations. A business with less than four stars risks losing 94% of potential customers. On the other hand, businesses with positive reviews have experienced an 18% increase in sales. As such, it is crucial for businesses to actively manage their Facebook reviews to maintain a positive reputation and attract new customers.



BBB (Better Business Bureau)

Number of Reviews 4.7 million
Average Rating 4.3 stars
Positive Reviews 3.7 million
Negative Reviews 234,000

The Better Business Bureau (BBB) is an organization designed to promote trust in the marketplace. It provides consumers with information and ratings about businesses based on customer reviews. With over 4.7 million reviews, the BBB is a reliable source for researching businesses. The average rating of businesses listed on the BBB is 4.3 stars, with over 3.7 million positive reviews. However, there are also 234,000 negative reviews which provides an unbiased view of the businesses. BBB is an important resource for consumers who want to make informed decisions about the companies they interact with.



Angie’s List

Founded 1995
Number of Members 6 million
Number of Reviews 10 million
Number of Categories 720

Angie’s List is an online review platform founded in 1995. It has over 6 million members and 10 million reviews across 720 categories. Users can leave reviews of local businesses in a variety of industries such as home improvement, health care, and auto repair. These reviews help other users make informed decisions when looking for services. Angie’s List is a trusted source of information and maintains strict standards to ensure the reviews are unbiased and accurate.




Number of Reviews 2.7 million+
Average Rating 4.6/5
Number of Doctors 2.6 million+
Number of Dentists 250,000+
Number of Other Healthcare Providers 70,000+
Top Review Specialties Family Practice, Internal Medicine, Pediatrics

RateMDs is a popular website that features patient reviews of doctors, dentists, and other healthcare providers. With over 2.7 million reviews and an average rating of 4.6 out of 5 stars, RateMDs has become a go-to source for patients looking to make informed decisions about their healthcare providers. The website features reviews for over 2.6 million doctors, 250,000 dentists, and 70,000 other healthcare providers. The top review specialties include family practice, internal medicine, and pediatrics. All of these statistics show that RateMDs is a well-established and reliable source for patients to review their healthcare providers before making an informed decision.




Total Reviews Over 179 million
Active Users Over 32 million
Restaurants Listed Over 60,000
Countries Available Over 20

OpenTable is an online reservation service that allows users to search for restaurants, view menus, and book table reservations. With over 179 million reviews and more than 60,000 restaurants listed, OpenTable is available in over 20 countries and has an active user base of over 32 million. The platform provides a reliable and convenient service for users to discover new dining experiences, while also providing restaurants with a valuable marketing tool to enhance their online presence. With its vast database of reviews and restaurants, OpenTable is a go-to resource for individuals and businesses looking to explore the world of dining.




Review Source Number of Reviews
Healthgrades 6 million+

Healthgrades is a popular health care review website that provides patient feedback on healthcare providers in the United States. With over 6 million reviews available, it is a valuable resource for individuals seeking information on doctors, dentists, and other healthcare providers. Healthgrades allows patients to rate their experiences based on factors such as communication, bedside manner, and treatment outcomes. These reviews provide valuable feedback and insight for individuals seeking quality healthcare.



Indeed Reviews

Total Reviews 26.3 million
Average Rating 4.3 stars
Positive Reviews 79%
Negative Reviews 21%

Indeed Reviews is an online platform where employees and job seekers can read and write reviews about companies. It has a total of 26.3 million reviews, with an average rating of 4.3 out of 5 stars. 79% of the reviews are positive, while 21% are negative. Indeed Reviews provides job seekers with valuable insight into companies, allowing them to make informed decisions about their career choices. The statistics show that the platform is an enduring source of information as it has a vast amount of data and is search engine optimized for accurate results.



Amazon Customer Reviews

Number of reviews 1.2 billion+
Number of products with reviews 2.7 billion+
Average rating 4.5 stars out of 5
Number of countries with reviews including but not limited to: USA, UK, Canada, Germany, France, Italy, Japan

Amazon Customer Reviews is a feature that allows users to submit reviews for products sold on Amazon. With over 1.2 billion reviews for more than 2.7 billion products, it is one of the largest sources of customer feedback in the world. The average rating for products reviewed is 4.5 out of 5 stars, demonstrating a high level of customer satisfaction. Reviews are submitted from countries across the globe, including but not limited to the USA, UK, Canada, Germany, France, Italy, and Japan. The vast amount of reviews provides valuable information for shoppers looking to make informed purchase decisions.



Google Reviews

5 stars 63%
4 stars 21%
3 stars 8%
2 stars 4%
1 star 4%

Google Reviews is a feature of Google where people can review a business or a location. It provides customers with the opportunity to share their experiences and insights on a certain business. It also helps other people decide if they will try that business or not. Google Reviews can help improve the online reputation of a business, especially if it has a high rating. The statistical data above shows that 63% of reviewers gave a 5-star rating, while only 4% gave a 1-star rating. As a result, having a good rating on Google Reviews can positively impact a business’s online presence and drive more customers-in-store.



Consumer Reports

Statistic Reference
Founded 1936
Monthly website visitors 27 million
Print circulation 4.3 million
Number of products tested annually Over 3,500

Consumer Reports is a non-profit organization founded in 1936 that purchases and tests various products ranging from appliances to cars. It has over 27 million monthly website visitors and a print circulation of 4.3 million. Consumer Reports tests and rates over 3,500 products annually to provide consumers with reliable information on what products are worth purchasing.



Rotten Tomatoes

Number of reviews 11 million+
Number of unique visitors per month 30 million+
Number of critics included in the Tomatometer 200+
Number of movies and TV shows reviewed 500 thousand+

Rotten Tomatoes is a popular online review aggregator that provides information on movies and TV shows. It collects reviews from critics and audiences and assigns a Tomatometer score based on the average rating. As of now, Rotten Tomatoes has more than 11 million reviews and over 500 thousand movies and TV shows reviewed. The website has over 30 million unique visitors per month and includes over 200 critics in its Tomatometer. Rotten Tomatoes has become a go-to source for people who are looking to make decisions about what to watch.




Number of active users 55 million
Number of registered businesses 2 million
Number of tips submitted daily 10 million
Number of check-ins per day 6 million

Foursquare is a location-based social networking platform that enables its users to discover and review local businesses. As of 2021, it has over 55 million active users and 2 million registered businesses on its platform. Foursquare sees around 10 million tips submitted and 6 million check-ins per day, making it an essential tool for businesses to have a strong online presence. Its reviews are helpful for people to decide on where to go or which businesses to trust in their area. With its continually growing user base and high user engagement rate, Foursquare is a reliable and enduring source of information for businesses seeking to optimize their presence on search engines.




Trustpilot Statistics Reference
Over 120 million reviews and ratings Trustpilot Media Kit
More than 529,000 businesses reviewed Trustpilot Media Kit
TrustScore of 4.7 out of 5 based on 1.4 million reviews Trustpilot Media Kit
91% of consumers say that reviews are as important as personal recommendations Power Reviews
72% of consumers will take action only after reading a positive review Power Reviews

Trustpilot is an online review platform that has over 120 million reviews and ratings for more than 529,000 businesses. It has a TrustScore of 4.7 out of 5 based on 1.4 million reviews. According to Power Reviews, 91% of consumers consider reviews as important as personal recommendations, and 72% will take action after reading a positive review. Trustpilot provides valuable insights for businesses to improve their products and services based on customer feedback.



Home Advisor Pro Reviews

Number of reviews 1 million+
Overall rating 4.6 stars
Number of service categories 500+
Service professionals enrolled 100,000+

Home Advisor Pro provides a platform for homeowners to find and review service professionals in over 500 categories of home services. With over 1 million reviews and a 4.6 star rating, users can trust they are finding reliable and highly rated professionals. The platform has over 100,000 enrolled service professionals, providing homeowners with a wide selection to choose from. These statistics highlight Home Advisor Pro’s success in providing a trusted and valuable resource for homeowners to find quality services for their homes.



G2 Crowd

Statistic Value
Number of reviews 500,000+
Number of software products reviewed 1,000,000+
Number of verified users 1,000,000+
Average rating 4.3/5
Most reviewed software category Marketing automation

G2 Crowd is a platform for reviews of software products used by over one million verified users. With more than 500,000 reviews and ratings available on the platform, G2 Crowd provides valuable insights for businesses looking to choose the best software solutions. The platform covers more than one million software products across a wide range of categories, with marketing automation being the most reviewed category. G2 Crowd’s average rating of 4.3 out of 5 indicates the high quality of the reviews on the platform. (Reference: G2 Crowd)



Capterra Reviews

70% of consumers read reviews before making a purchasing decision.
92% of consumers will use a local business if it has at least a 4-star rating.
97% of consumers will read businesses’ responses to reviews.

The reviews on Capterra can be crucial for businesses looking to attract new customers. A whopping 70% of consumers read reviews before making a purchasing decision. In addition, 92% of consumers will use a local business if it has at least a 4-star rating. This shows that having positive reviews can greatly impact a business’s success. It’s also important for businesses to respond to reviews, as 97% of consumers will read businesses’ responses. Making sure to address concerns and show appreciation can go a long way in maintaining customer loyalty.